US Politics | Walmart and McDonald’s self-checkout slammed by shoppers over a crucial flaw that leaves them unable to make purchases
MCDONALD'S and Walmart are among the stores that have faced criticism from disability rights activists because of continued inaccessibility issues at self-checkout. The two mega-chains have been rocked by scandals around their self-checkout kiosks, leading to calls for change. 
AlamyMcDonald's checkouts will change this year after disabled restaurant goers complained about their inaccessibility. '/ ' 
AlamyDisability rights advocates have criticized Walmart's self-checkout '/ ' Automated self-checkout is pervasive across the US. Thirty percent of grocery transactions were done on these machines in 2021, according to FMI, a trade organization representing grocery stores. That number was up from eighteen percent in 2018. Self-checkout technologies have decreased customer waiting times, but disability rights activists fear the implementation has outpaced accessibility concerns. Read More on News 
HELPING HAND Walmart makes change to checkout process for online shoppers until Christmas 
SIDE ORDER McDonald's customer catches staff member making breakfast in 'unhygienic' way Walmart, in particular, has been excoriated for remaining inaccessible \- particularly to the blind, deaf, and patrons who used wheelchairs. The company went to court in 2018 around a complaint by three blind customers in Maryland, as reported by The Baltimore Sun. The plaintiffs alleged that Walmart did not correctly adhere to the Americans with Disabilities Act (ADA), forcing disabled folks to struggle to operate the machines. Two plaintiffs involved in the lawsuit alleged an employee unadvisedly took out $40 in cash back and stole it from them because they were blind. Most read in The US Sun DARK DEEDS Chilling note found by Walmart 'mass shooter's' body 'listed his targets' TIP TWIST Quinton Simon's grandmother 'tipped off FBI about toddler's mom' before arrest INVISIBILITY CLOAK Invisibility sweater tricks AI so you can't be seen on security cameras CLIFF TRAGEDY Mountain hiker plunges 1,000ft to her death as friends hear chilling screams SUNNY SLIPS UP The View's Sunny gets abruptly corrected by producers after major mistake 'GET WELL SOON' Al Roker looks unrecognizable in new Instagram post amid health battle The lawsuit argued that these plaintiffs relied on employees' services, making them inaccessible. Walmart argued their self-checkout was legal because their employees were adequately trained on how to advise. The judge ruled in favor of Walmart, much to the chagrin of disability advocates. Eve Hill, the plaintiff's lawyer, told The Wall Street Journal: ...I go to the self-checkout because I want to buy a lot of cookies, or whatever I'm ashamed of, and I don't want staff to see that. 'My clients ' don't have that option.... McDonald's has received similar criticism. Their devices were too tall for people in wheelchairs and challenging for those with sight impairments to read. The restaurant chain has since adjusted its self-checkout machines in an attempt to be more accommodating, according to Alabama.com. Read More on The US Sun 
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WALMART BLOODBATH Walmart shooting victims pictured with teen among six 'killed by manager' New kiosks can be adjusted for height and brightness and are equipped with an audio jack. McDonald's and Walmart have not responded to requests for comments as of publishing.
AlamyMcDonald's checkouts will change this year after disabled restaurant goers complained about their inaccessibility. '/ ' AlamyDisability rights advocates have criticized Walmart's self-checkout '/ ' Automated self-checkout is pervasive across the US. Thirty percent of grocery transactions were done on these machines in 2021, according to FMI, a trade organization representing grocery stores. That number was up from eighteen percent in 2018. Self-checkout technologies have decreased customer waiting times, but disability rights activists fear the implementation has outpaced accessibility concerns. Read More on News HELPING HAND Walmart makes change to checkout process for online shoppers until Christmas SIDE ORDER McDonald's customer catches staff member making breakfast in 'unhygienic' way Walmart, in particular, has been excoriated for remaining inaccessible \- particularly to the blind, deaf, and patrons who used wheelchairs. The company went to court in 2018 around a complaint by three blind customers in Maryland, as reported by The Baltimore Sun. The plaintiffs alleged that Walmart did not correctly adhere to the Americans with Disabilities Act (ADA), forcing disabled folks to struggle to operate the machines. Two plaintiffs involved in the lawsuit alleged an employee unadvisedly took out $40 in cash back and stole it from them because they were blind. Most read in The US Sun DARK DEEDS Chilling note found by Walmart 'mass shooter's' body 'listed his targets' TIP TWIST Quinton Simon's grandmother 'tipped off FBI about toddler's mom' before arrest INVISIBILITY CLOAK Invisibility sweater tricks AI so you can't be seen on security cameras CLIFF TRAGEDY Mountain hiker plunges 1,000ft to her death as friends hear chilling screams SUNNY SLIPS UP The View's Sunny gets abruptly corrected by producers after major mistake 'GET WELL SOON' Al Roker looks unrecognizable in new Instagram post amid health battle The lawsuit argued that these plaintiffs relied on employees' services, making them inaccessible. Walmart argued their self-checkout was legal because their employees were adequately trained on how to advise. The judge ruled in favor of Walmart, much to the chagrin of disability advocates. Eve Hill, the plaintiff's lawyer, told The Wall Street Journal: ...I go to the self-checkout because I want to buy a lot of cookies, or whatever I'm ashamed of, and I don't want staff to see that. 'My clients ' don't have that option.... McDonald's has received similar criticism. Their devices were too tall for people in wheelchairs and challenging for those with sight impairments to read. The restaurant chain has since adjusted its self-checkout machines in an attempt to be more accommodating, according to Alabama.com. Read More on The US Sun TURKEY DAY Major stars set to perform at Thanksgiving Day parade - see route and lineup WALMART BLOODBATH Walmart shooting victims pictured with teen among six 'killed by manager' New kiosks can be adjusted for height and brightness and are equipped with an audio jack. McDonald's and Walmart have not responded to requests for comments as of publishing.
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