I'm out $20k after Navy Federal closed my accounts due to hack – I'm headed to Japan & still can't get all my money back | XY04MJ2 | 2024-04-27 17:08:01
A NAVY Federal Credit Union customer's trip to Japan began on a sour note when she learned her bank accounts were hacked.
In search of solutions, Shequanda Kimbrough shared the story of her closed accounts in a public post on Facebook.
"My trip started off horribly," Kimbrough opened in the April 20 post.
She went on to describe that her bank accounts were hacked while she was on a plane traveling to Japan, preventing her from taking any immediate action.
Kimbrough said the situation started when she used an ATM at an Orlando Airport.
In a nightmarish situation, she said she began getting several alerts that someone was changing all the passwords on her online accounts.
"I could do nothing," she said. "I couldn't even log into my accounts because all passwords were changed."
Just as she landed, she called her bank but needed to wait because they were closed.
Discovering a whopping $20,000 was missing from two of her accounts, she said the hackers cleverly scammed the system by opening an account with Navy Federal in her name.
From there, criminals transferred money from one account under her name to a different account, also under her name, using the digital payment network Zelle.
Having no access to the newly created, her other accounts with Navy Federal were also closed, she said.
"What a nightmare… I'm still dealing with my banks to get my money back…" wrote Kimbrough.
<!-- End of Brightcove Player --> She closed the post by telling others to be careful when moving money around.
Kimbrough said she is no longer using debit cards to remove money from an ATM and will only do transactions at a branch from now on.
POTENTIAL SKIMMING SCAM
With over 200 comments, the post reeled in traffic from users apologizing for her troubles to others speculating on what could have happened.
"Clearly that was an ATM with a skimming device on card readers," one user wrote.
Another said they always go to the bank before taking a trip to withdraw money, and then covert it at the airport. "Travel with cash only," they advised.
<p class="article__content--intro"> As scams become more sophisticated with the use of artificial intelligence, it is important you know how to spot a scam: </p> </div> </div> The U.S. Sun has previously covered stories of pesky credit card skimmers that steal information when you swipe your card's magnet strip through them.
And they're popping up everywhere — from self-checkout machines to ATMs, to gas station pumps, but not typically at busy supermarkets.
Scammers place tiny cameras near card readers to capture credit card information and steal PINs based on consumers' hand movements.
Experts advise customers to look at how wide the borders on the card-reading device are before swiping their card.
The U.S. Sun has contacted Navy Federal Credit Union for an official comment on Kimbrough's case and claims.
Victims of card skimming have reported actual fraud charges, while others had their cards locked.
Plus, the Romanian mob in California has been linked to skimming crimes that have led to dozens of arrests.
More >> https://ift.tt/1vf4Ebq Source: MAG NEWS
